The agreement, plainly.

1. Definitions

"SOLMONARC", "we", "us", "our" means SOLMONARC Ltd (registered in England and Wales, company no. [number]). "You", "your" means the person or business engaging us. "Services" means the audits, advisor calls, builds, and retainers described on solmonarc.com and on any agreed Statement of Work.

2. How an engagement starts

• Free templates: downloaded as-is, royalty-free for use in your own business. No engagement is formed.
• Audit (£197) and Advisor Hour (£297): engagement begins when payment is received via Stripe. Booking confirmation email sets the schedule.
• Build (£3,500–£12,000+) and Automation work: engagement begins when a Statement of Work is signed by both parties and the 50% deposit is received.

3. What we do, what we don't

We deliver the work agreed in the relevant Statement of Work or product description, applying reasonable skill and care. We are not financial, legal, tax, or medical advisors and our recommendations should not be treated as such. Where we cite external research or benchmarks, we cite our sources; you remain responsible for assessing whether a recommendation fits your own situation.

4. Fees and payment

• Prices are listed on the pricing page.
• Audit and Advisor Hour: paid in full at booking via Stripe.
• Build / Automation: 50% deposit on signature of Statement of Work, balance on delivery.
• Retainers: monthly in advance, by Stripe subscription. 30 days' notice to cancel either side.
• Late payment on invoiced work accrues statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

5. Refunds

• Audit: if the audit didn't help, request a refund within 14 days of delivery and we'll process it. No questions.
• Advisor Hour: non-refundable once the call has taken place. Reschedules with 24h notice are free.
• Build deposit: non-refundable once work has started. If we don't begin within 14 days of payment, we refund.
• Retainer: 30 days' notice each side; no pro-rata refunds for partial months.

6. Intellectual property

On full payment, the IP in the deliverables transfers to you. Our pre-existing IP (templates, frameworks, internal tooling) remains ours but you have a perpetual, royalty-free, non-exclusive licence to use it as embedded in your deliverables. Open-source dependencies remain governed by their respective licences.

7. Confidentiality

Both parties agree to keep each other's confidential information confidential, both during the engagement and for three years afterwards. This does not apply to information that is public, was already known, is independently developed, or is required to be disclosed by law.

8. Liability

Our total liability under any engagement is capped at the fees paid by you in the twelve months preceding the event giving rise to the liability. We do not exclude liability for death, personal injury caused by negligence, fraud, or anything else that cannot lawfully be excluded.

9. Termination

Either party may terminate an engagement on 14 days' written notice. We may terminate immediately for non-payment more than 30 days overdue, or for repeated material breach of these Terms. Sections 6 (IP), 7 (Confidentiality), 8 (Liability) survive termination.

10. Governing law

These Terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes

We may update these Terms from time to time. Existing engagements continue under the Terms in force at the time of signature; new engagements use the current version on this page.